Need Help?

screen-capture-8.pngNeed Some Help?

If there is something you need help on then check the list below to see if any of the topic solve your problem. If not then you can always contact us and we will do our best to help you.

You can also take advantage of our "Live Chat" facility using the blue button on the left of this webpage.

Alternatively you may wish to use our Knowledgebase to find answers to your questions.

We are always aiming to improve the service we give to our customers and any feedback would be gratefully received.


So, What do you need help with?

  • Considering Purchasing Equipment and have some questions before you buy?
    We can help advise you on what equipment you are likely to need. Nearly all of the equipment we sell we use or have used ourselves. You may also find the reviews on certain products helpful. Feel free to give us a call and have a chat about your requirements
  • Purchased Equipment and need help setting it up?
    So you got your new equipment and you have some questions, just pick up the phone and give us a call and we will be able to help you or you can use the "Live Chat" facility from this webpage.
  • Looking for a product but can't find it on our website or webstore?
    Our website and Webstore are arranged in Categories of Products which should make it easier to find things (that's the idea anyway...) but if that doesn't help use the search option. We will always be pleased to hear from you so just contact us and we will do our best to help.
  • Need to return a faulty item?
    If you have an item that appears to be faulty then you will need a Returns Number to return it to us. Getting this number is simple a case of completing a simple form or contacting us with all the information
  • Chasing Delivery of an Order
    All orders (to addresses in the Uk) are sent on a 2-3 days service unless you requested an paid for another delivery method. If you have any questions then just contact us and we will do our best to help you.